FAQ
Note to our foreign visitors: we ship to all countries. Please send us an emailand we will fix it.
ABOUT OUR PRINTS
Can I also order a print of a marathon of 2016 or earlier?
Yes you can! Is the print of the marathon you ran already on the site as 2017 edition? Order this and indicate in the commentsthat you would like to order the print of an earlier edition. We will make these for you!
The marathon that I am going to run is not listed. Is this still coming?
New prints of marathons are added every week. We work in the order of the marathon calendar. Can’t wait? Let us know, and we will put the completed marathon higher on our to do list!
What paper are the prints printed on?
The prints are printed on 300 grams Biotop paper. This is natural white, wood-free, uncoated paper. This environmentally friendly paper is of high quality and has an elegant appearance!
Can I also order the print framed?
Yes you can! You can indicate this with your order. You will receive the print in a black frame with a white passe-partout in which the print comes out very nicely. You then do not have to do anything yourself and can immediately place or hang the print in the living room!
Do you also make custom made prints?
Are you organizing a running event or do you want to give your (company) team a print as a present? Great! On request we can make a custom made print with, for example, the logo of your organization. Please contact usto discuss the possibilities.
ORDER, PAYMENT AND SHIPPING
How can I order a print?
Have you found your favorite print? Choose your desired size and whether you want to personalize the print or not. It is also possible to have the print framed immediately. The print can then be immediately on the wall! When you have made your choices, you will see what your desired print costs.
How can I pay for my order?
You can pay for your order safely with Paypal or credit card. After your order has been placed, you will receive a confirmation by e-mail.
How are the prints shipped?
We send the prints in hard cardboard packaging so that the risk of damage is minimal. Does something go wrong and the print arrives damaged or not at all? Then let us know immediately. Then we will solve it!
When can I expect my print?
We send prints twice a week, Monday and Thursday. So you have to wait up to 4 days before PostNL delivers your print.
What are the shipping costs?
For orders over €30, we do not charge shipping costs. Shipping costs within the Netherlands are € 6,95 for A3 prints and framed prints and € 3,50 for A4 prints without frames.